I. Order method 1. Telephone ordering: calls, letters, faxes can be ordered. Please indicate the detailed delivery address, zip code, unit, department, contact person, phone number to avoid wrong or delayed delivery.
2. Order online:
① Log on to the company's website susupop.com and generate online orders through the shopping cart;
② Send an e-mail to the company E-Mail mailbox firstname.lastname@example.org to place an order.
Second, delivery time Delivery within 24 hours in principle. We will notify the user by phone if it is not available.
Third, the mode of transportation 1. Outer port: Express delivery is adopted. The delivery time in Jiangsu, Zhejiang and Shanghai is generally 1 day. Other distant large and medium cities usually arrive in 2 to 4 days. Also available on request.
2, this city: users come to pick up or come to our company.
3. Default express: Shentong, Zhongtong, EMS, China Railway Express.
Fourth, prices and payment methods 1. The price is subject to the quotation of our company's product catalog, and transportation and miscellaneous charges are calculated separately (if you have difficulty in research funding, you can contact our sales department). The invoice is delivered together in the cargo box, please pay attention to check it. If the user urgently needs to ship the goods, and the invoice is not attached in time, our firm can send it to your place by registered mail the next day. If you do not receive the corresponding invoice or the payment is not in line, please contact us in time, and our company will immediately consider making corresponding remedies. 2. Payment methods: letter of exchange, money order, cash, check (only in Nanjing) 3. After receiving the customer's payment or remitted fax, the company will supply the product according to the customer's specified time or method.
Five, quality service guarantee 1. In the event of accidental damage, leakage or other problems during the transportation of the kit, please contact the sales department in time, and we will reply you in time. 2. The storage time of each reagent in the kit, as well as the storage conditions and operation methods, are subject to the instructions. 3. Users can contact the company's sales department or technical department in time when they find problems. Our technical department provides technical support 24 hours.
Six, foreign services 1. Our company can order products from major reagent companies in Europe and America for customers! 2. For the convenience of users, our company can also undertake external sample testing services. We can send or mail samples to our institute. We will issue the experimental results according to the time you require. 3. Some raw materials of our company can be packed for the urgent needs of researchers. 4. The company can provide translation of biomedical related materials, and ensure professional translation quality with professional services! We mainly provide customers with high cost performance! We present more than just products and technology, but more about sharing friendship and knowledge, joy and success with friends.